Shipment of all products is free. USA: 5-15 working days. Canada, Europe, Australia, New Zealand: 10-20 working days. General time for other countries: 5-20 working days.

The payment page (on the Stripe website) dynamically displays the payment methods and currencies that best match your location. We support most popular payment methods: VISA, Mastercard, Maestro, JCB, UnionPay and others, as well as electronic methods Google Pay and Apple Pay.

After the goods are shipped, you will receive the tracking number of the parcel to your email or find track link and number your parcel, go to your personal account: Enter the site ( If you do not have a password - go through the process “Forgot password” ) Click on the Account Icon - > My orders -> Paid - > button “Parcel tracking”. If for some reason you have not received a tracking number, please email our support team to resolve the issue: support@neetee.pro

You can cancel your order within 24 hours after payment. If you placed an order but did not pay for it, it will go to the “To be paid” tab in your personal account. Returns are possible within 14 days after receiving the product. To return a product or cancel an order after payment, write to our support team within 24 hours of receiving the product, attach a photo of the product (if returning), where the reason is clearly visible, and describe the reason for the return or cancellation. For more information go to our website FAQ or email us at: support@neetee.pro